Leading by Example: Building a Human Centered DSO

In this conversation, Michal Butler, Director of Operations at Vision Dental Partners, shares insights on scaling dental practices while maintaining a strong culture and patient-centric approach. She discusses the importance of leadership, team dynamics, hiring the right people, and leveraging technology to enhance patient experience. Michal emphasizes the need for inclusivity, regular check-ins, and the significance of creating a supportive environment for both staff and patients. The conversation also touches on the challenges of emergency care and the future growth of the organization.