Patient Win Insider is the podcast where dentists, practice owners, and dental industry experts share real-world tactics for growing revenue, improving patient retention, and reducing team burnout.
Latest Episodes
Innovating Dental Care: The Story Behind Smile Perfected
Dr. William Balanoff shares his journey from aspiring pediatrician to successful dentist and entrepreneur. He discusses the evolution of his practice, the importance of patient relationships, innovative approaches to whitening, and his vision for the future of Smile Perfected.
Stress-Free Dentistry: Strategies for Success with Dr. Eric Block
Dr. Eric Block shares his journey from stress and burnout in dentistry to building a stress-free practice. Discover practical strategies for mental health, patient trust, and incorporating new technology to grow a fulfilling dental career.
Technology, Mentorship and Relationship-Based Care with Dr. Darlenn Ayan
Dr. Darlen’ Grace Ayan shares her 30+ years of experience in dentistry, highlighting the evolution of technology, the importance of continuous education, and how to balance innovation with patient care. Discover how her commitment to mentorship and embracing new tools keeps her practice at the forefront of the industry.
Transforming Smiles: Beyond Aesthetics
Dr. Oscar Sanchez discusses the intricacies of elite cosmetic dentistry, emphasizing the importance of functionality alongside aesthetics. He shares insights on the bespoke approach to patient care, the significance of mentorship and continuous learning, and the balance between aesthetics and functionality in dental work.
Revolutionizing Dentistry: The Cloud Transition
Treneice Negron from SOTA Cloud, exploring her unique journey from chairside dental assistant to cloud-based imaging technology expert. They discuss the challenges faced by dental practices, the evolution of imaging technology, and how SOTA Cloud is streamlining workflows to enhance patient experiences.
Whole-Body Dentistry and Smile Coaching with Dr. Juliana Correal
Dr. Juliana Correal shares her journey from high-volume DSO practice to founding Viva Dental Studio. She discusses burnout, building a patient-centered practice, and strategies for sustainable success in dentistry.
Innovating Dental Supply Ordering
Dr. Sabrine Obbad shares her journey from being a chemist to a pediatric dentist and entrepreneur. She discusses the challenges of opening her dental practice in an abandoned movie theater, the outdated systems in dental supply ordering, and her experience with Y Combinator.
Systems, Collections and AI
Curtis Martin, a dental operations leader who shares his journey from growing up in a dental family to becoming a successful CEO of multiple dental practices. Curtis discusses the operational improvements he implemented to drive financial growth, the challenges of practice acquisitions and sales, and the integration of technology and AI in dental practices.
Education, Ethics and the Future of Dentistry
Dr. Eros Chavez shares his extensive journey in dentistry, discussing the evolution of the field over four decades, the challenges faced in education and practice, and the importance of integrating technology while maintaining patient-centered care.
Oral Relief, Biomarkers and Prevention: OrthoNu
Dr. Sima Yakoby Epstein, an orthodontist and founder of OrthoNu, discusses her journey from clinical practice to entrepreneurship in the oral wellness space. She shares insights on the importance of innovation in dentistry, the development of her products aimed at improving patient care, and the challenges faced in the industry.
From Neurosurgeon to Value-Based MSK: Virtual Care, Unnecessary Surgery and AI
Dr. Ryan Grant, a former neurosurgeon and now a healthcare entrepreneur, discusses his journey from clinical practice to founding Worry Health, a virtual musculoskeletal medical practice. He emphasizes the importance of addressing unnecessary surgeries in healthcare, exploring the root causes, and advocating for value-based care.
Joy in Dentistry: Boundaries, Burnout and Boutique Care
Dr. Sara Kohen Dean shares her journey in building a compassionate dental practice that prioritizes patient care and well-being. She discusses the importance of aligning patient values with her practice philosophy, the challenges she faced in transitioning to a technology-driven practice, and the significance of creating a unique patient experience.
Relationship-Driven Dentistry in a High-Tech World
Dr. Alex Semidey discusses the significance of mentorship in dentistry, sharing his personal journey and the impact of guiding others in their careers.
Loneliness, Leadership and Practice Transitions in Dentistry
Lisa shares insights on navigating the transition of practice ownership, building trust with employees, and the necessity of leadership education in dental schools. The discussion emphasizes the need for a supportive environment to foster high-functioning teams and improve overall practice success.
From 12 Practices to DentTracks: AI-Powered Dental RCM
Dr. Vajahat Yar Khan shares his journey from a dental surgeon in Saudi Arabia to the founder and CEO of DentTracks, an AI-powered platform designed to streamline dental practice management. He discusses the challenges faced in the dental industry, including disconnected systems and revenue loss, and how DentTracks was born out of the need for a unified solution.
Direct Print Aligners, Private Equity and the Future of Orthodontics
Dr. Bill Layman shares his journey in orthodontics, discussing the challenges and innovations he faced while building his practice from scratch. He emphasizes the importance of technology in modern orthodontics, evaluates the risks and rewards of new tools, and explores the impact of private equity on the industry.
Leading by Example: Building a Human Centered DSO
Michal Butler, Director of Operations at Vision Dental Partners, shares insights on scaling dental practices while maintaining a strong culture and patient-centric approach.
From Analog to AI: Digital Dentistry and Cosmetic Workflows
Dr. Andrew Hall discusses the transformative impact of digital workflows in dentistry, sharing his journey from military service to establishing a successful cosmetic practice. He emphasizes the importance of technology in enhancing patient experience, reducing stress, and improving efficiency.
AI That Buys Back Time
Ryan Macomb explore the transformative role of AI in dentistry, particularly in revenue cycle management (RCM). Ryan shares insights from his extensive experience in the field, discussing the challenges faced by dental practices, misconceptions about AI, and the importance of integrating technology thoughtfully.
The Most Interesting Dentist in the World
Dr. Jack Von Bulow shares his extensive experience in dentistry, discussing the evolution of his practice, the importance of empathy and culture, and the breakthroughs that transformed his approach to patient care.
From Burnout to Balance: Dr. Mensah’s Journey
Dr. Ralph Mensah shares his transformative journey from traditional dentistry to a holistic approach, emphasizing the importance of patient care, work-life balance, and community engagement.
Are Dental Schools Preparing Dentists?
Dr. Richard Stevenson discusses the current state of dental education, highlighting the gaps in clinical training and the need for a shift towards hands-on learning.
Dental Reputation That Drives Growth
Dr. Len Tau shares his journey from running a successful dental practice to becoming a consultant and speaker, emphasizing the significance of reviews and referrals in attracting patients.
Airway to Esthetics: Dr. Joseph Chichetti’s Harmony Protocol
Dr. Joseph Chichetti shares insights on the importance of airway management, the integration of technology in dental practices, and the role of AI in enhancing patient care.
Transforming Dental Practices
Matthew discusses the importance of mentorship, avoiding burnout, and maintaining quality care while scaling operations.
Full Arch Case Acceptance Playbook
Stacey shares her journey from working in her father’s dental practice to founding Full Arch Sales Experts, emphasizing the importance of understanding patient psychology and emotional selling.
Navigating Dental Care with Dr. Kyle Gernhofer
Dr. Gernhofer shares his journey from being a Navy dentist to launching a tech company that aims to provide transparency and education in dental care.
The Growth Mindset in Dental Operations
Farron James shares insights on the importance of personal growth, overcoming challenges during acquisitions, creating a cohesive culture, enhancing patient experiences, and the future vision for growth and adaptability in the dental industry.
The Future of Dental Training: Simulation and Technology
Dr. Lincoln Harris shares insights on how RipeGlobal is transforming the way dentists learn through innovative simulation training and technology.
Empowering Leadership in Dentistry
Sydney shares her passion for dentistry, and the importance of empowering teams through effective leadership. She emphasizes the need for curiosity in leadership, balancing financial success with team well-being, and the role of technology in the future of dentistry.
From Products to Solutions: A New Dental Paradigm
Joe Slade, a National Sales Specialist at Patterson Dental, discusses the evolution of dental service organizations (DSOs) and the importance of transitioning from selling products to providing comprehensive solutions.
The Intersection of Real Estate and Dentistry
Robert Lowther, founder of the Denali Group, who shares his extensive experience in helping dentists launch and relocate their practices.
Unlocking the Power of Lease Strategy
Eric, President of Cirrus Consulting Group, shares insights on how dentists can leverage their lease agreements to enhance their practice’s operations, finances, and long-term value.
Strategy-First Dental Marketing for Real ROI
Nick Moen and Marc Heffner discuss the evolving landscape of marketing in dentistry, focusing on the importance of defining the ideal patient, overcoming operational bottlenecks, and measuring ROI effectively.
Modern Dentistry That Puts Patients First
Dr. Gregory Wu, founder of Emerson Dental, discusses the integration of technology in dentistry, the importance of patient relationships, and the challenges faced in the post-COVID landscape.
Scaling Dental Practices Without Losing Your Culture
Stephanie shares her insights on the challenges of maintaining consistency across multiple sites, the importance of coaching and team morale, and the key performance indicators that drive success.
The Power of Vision in Dentistry
Joanne emphasizes the need for dentists to adopt a CEO mindset, define their leadership style, and understand key metrics to drive growth.
Transforming the Patient Journey in Dentistry
Greg breaks down how team culture, emotional connection, and streamlined systems can dramatically boost case acceptance, increase profitability, and transform the patient journey.
Building a High-Performing Dental Practice
Dr. Kuzmin highlights the role of leadership and team dynamics in a dental practice, the importance of setting goals, and the balance between providing quality care and maintaining profitability.
Transforming a Legacy Dental Practice
Dr. Pettey emphasizes the significance of patient reviews and the evolving landscape of dental technology, including AI and digital tools.
Tech Stack Powering Same-Day Dental Implants
Dr. Omar Yousuf discusses how Texas Dental Specialists is transforming the patient experience through innovative technologies and a spa-like environment.
Creating a Patient-Centric Dental Experience
Dr. Hardik Chodavadia shares how Enamel Dentistry grew to 10 thriving locations by prioritizing team culture, mission-driven leadership, and what he calls “unreasonable hospitality.”
The Future of Dental Implants and Technology
Dr. Mark Whitefield shares how cutting-edge technology is transforming surgical precision, patient outcomes, and team workflows.
Revolutionizing Dental Operations
Daniel Jimenez, now COO of Stride Dental Group, shares how he’s applying systems thinking, automation, and insurance mastery to modernize outdated dental workflows.